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I have 2 T7838 Wip cameras problem

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Abby Post time 2014-12-12 11:32:54 |Show all posts
One of the cameras was working very nicely on my WIFI system.  I just changed to a better router Netgear WNR 2000.  Now, both cameras work when they are wired to the router but do not work wirelessly.  After running the cameras connected to the router, I unplugged them and the disconnected the network cable.  The router does not recognize the cameras anymore.  Please advise!  Thanks

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VS-support1 Post time 2014-12-12 11:34:08 |Show all posts
1) upgrade the firmware of camera to the last version by ip camera finder.
2) pls reduce the distance between the IP Camera and the router,1-15m,without obstructions.
3) pls change channel of router to 1,6 or 9 in router.
4) add antenna for ur camera.

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