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C16S-security-camera
Author: ardes

C38A bricked

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VS-support1 Post time 2017-11-13 11:50:50 |Show all posts
ardes replied at 2017-11-13 01:10
I haven't found any solution yet, and as i see things, only if i reflash the camera through the s ...

Dear Sir/Madam,
Thanks for your message, I want to you tell me the camera model, is C38A or C38S?
you can use our tool "IP camera finder", reflash the camera firmware via computer.
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ardes Post time 2017-11-14 17:15:46 |Show all posts
The model is C38A.
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VS-support1 Post time 2017-11-15 10:43:13 |Show all posts
tolemys replied at 2017-11-13 00:39
Hi,

Have you find a solution for unbrick your camera, i have same problem with my C38S just after ...

Dear sir/madam,
Thanks for your message, for the bricked camera, please tell your camera currently firmware Version, I will send you the corresponding camera firmware files
for upgrading.  how to get the firmware version, please refer to the attachment.

How to upgrade firmwar.pdf.pdf

325.11 KB, Downloads: 1511

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ardes Post time 2017-11-15 16:49:47 |Show all posts
VS-support1 replied at 2017-11-15 10:43
Dear sir/madam,
Thanks for your message, for the bricked camera, please tell your camera current ...

The model is C38A but I can't detect the firmware.
It was bricked when I was trying to upgrade to the latest firmware.
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ardes Post time 2017-11-16 17:14:39 |Show all posts
If the version is what you need to know, it's

48.50.130.78
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VS-support1 Post time 2017-11-17 11:42:25 |Show all posts
ardes replied at 2017-11-16 17:14
If the version is what you need to know, it's

48.50.130.78

Sir/Madam,
I have sent you three cameras firmwares, unzip firmware files first, you can upgrade camera via "IP camera finder"
For more detailed instruction, please click the link: http://www.eye4.so/FAQ/1406
please Note: order of the upgrade operation: please upgrade to 83 first, then to 90 version.

CH-sys-48.50.130.90.zip

1.03 MB, Downloads: 1601

CH-sys-48.50.130.83.zip

781.67 KB, Downloads: 1553

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ardes Post time 2017-11-17 17:16:15 |Show all posts
VS-support1 replied at 2017-11-17 11:42
Sir/Madam,
I have sent you three cameras firmwares, unzip firmware files first, you can upgrade ca ...

Thank you very much. Just one question; You say you have sent THREE firmwares, but there are only TWO attached to your message.
Is there another one I should flash?
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ardes Post time 2017-11-20 19:26:46 |Show all posts
Unfortunately, the upgrade procedure always fails, no matter which app I use.
Is there a way to flash the camera through the sd card?
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tolemys Post time 2017-11-20 20:57:40 |Show all posts
Hello,

I have the same error when i flashing with your firmware.

" Upgrade Fails ! "



Please give a solution for brick camera, it's not customers fault !

Thank you.
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Markus Post time 2017-11-23 05:00:40 |Show all posts
Edited by Markus at 2017-11-23 05:01 \n\n
tolemys replied at 2017-11-20 20:57
Hello,

I have the same error when i flashing with your firmware.


There is more of us who find the same problem.  I lost three cameras just because of bad firmware from vstarcam.

I have some recommendations :

- if you have working vstarcam camera, do not upgrade firmware, because it's a risk. And furthermore, their firmware udates do not solve security issues, which are omitted for long time.
- use your working camera for monitoring 'not too personal' space, because you are not sure if you are only one who is watching
or
- use camera only in home closed network with alternative cam app like TinyCam Monitor PRO (for android ) which have own webserver. Then not connect to camera from internet but to TinyCam Monitor PRO webserver to watch video.

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