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C95 not receiving notifications

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llermaly2 Post time 2018-5-12 05:58:57 |Show all posts
Edited by llermaly2 at 2018-5-12 06:15 \n\nHello,

I just installed and added my C95 camera, can look with my iPhone , listen, and talk. But when I push the button nothing happens.

I tried configuring PC software alarms to work with GPI1 GPI2 GPI3 and GPI4 but nothing happens when I press the ring button.

Motion alarms works good only in PC version, but I need to ringbell button to work.

I already set ON all Eye4 notifications in my iphone and updated firmware.

Thanks

EDIT: Mail notifications not working, I set my email, receive the activation link , but press ring button and nothing

thanks again

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VS-support1 Post time 2018-5-14 16:10:06 |Show all posts
Dear Sir/Madam,
Firstly, please visit the website: http://www.eye4.so/FAQ/1921
you must enable motion detection alarm settings,  close your phone screen, but keep phone running in background system,
then you can press C95 ringbell button, camera will sound a "ding-ding " sound and push it to your phone, you can hear a same sound from your phone>
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llermaly2 Post time 2018-5-17 03:20:21 |Show all posts
Hello ,

Suddenly the doorbell worked last night and now is not working, so I assume its a push notifications server error.

What can I do? Can I host my own notifications server?

Regards
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VS-support1 Post time 2018-5-18 11:46:32 |Show all posts
llermaly2 replied at 2018-5-17 03:20
Hello ,

Suddenly the doorbell worked last night and now is not working, so I assume its a push noti ...

Dear Sir/Madam,
Thanks for your message,  firstly, you can delete camera from APP, and then add it to APP again,
what's more , update camera firmware to the latest version timely, update APP.
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trigu3 Post time 7 Day Before |Show all posts
Dear vstarcam support , how exactly deleting a camera from a device app fixes your push notification server not working ??
Or updating the camera firmware ...

If the issue is your server fix your server , stop being useless , release your open source based source code and let the community fix your faulty code , unsecured software

How much longer will you keep breaking all your customers privacy????


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