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Author: Frankstarcam

Firmware update

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VS-support1 Post time 2018-10-13 09:39:13 |Show all posts
VS-support1 replied at 2018-9-27 11:04
Dear Sir/Madam,
I am grateful if you can send me the UID and camera password, I will check it fir ...

Dear Sir/Madam,
The T series cameras is one of our old camera, have been steped production for more than 4 years,
You are advised to buy a new camera.
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Trigu4 Post time 2018-10-13 11:36:05 |Show all posts
Dear Vstarcam support

UNACCEPTABLE ANSWER ,   to buy a NEW CAMERA????    are you for REAL???

YOUR FIRMWARE UPDATE BROKE THE CAMERA ,  not the fact that the camera is "4" years old , or that your "stopped" production

YOUR APPLICATION KILLED IT THEREFORE YOU MUST FIX IT , OR SEND THE CUSTOMER A BRAND NEW WORKING CAMERA
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VS-support1 Post time 2018-10-16 09:49:55 |Show all posts
Trigu4 replied at 2018-10-13 11:36
Dear Vstarcam support

UNACCEPTABLE ANSWER ,   to buy a NEW CAMERA????    are you for REAL???

Dear Sir/Madam,
Thanks for your message, you can contact the dealer for help, the camera need to be repair.
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