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C34s IR

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Nickbirk Post time 2018-10-12 00:05:41 |Show all posts
Just got a new C34s. It has 6 IRs on the front, but only 2 light up. Is this normal?
I have rebooted and turned IR off and on in eye4. It's still the same

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VS-support1 Post time 2018-10-12 09:08:40 |Show all posts
Dear Sir/Madam,
Thanks for your message,  please don' t worry about it, it depends on the environment where the camera placed.
Generally speaking, only 2 lights, when it placed in the residential areas or alley,  if c34s-x4 placed in high way or in
front of a big square, it will turn to 4 lights or 6 lights.
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