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Cannot register account.

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Carrie Post time 2016-3-4 13:43:19 |Show all posts
Cannot register account. Will not allow any user name I choose.

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VS-support1 Post time 2016-3-4 14:08:12 |Show all posts
Hi

Pls try on phone with vscam app and ip camera supper client.
http://cd.gocam.so/index_en.html
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MyIPCam Post time 2017-8-2 03:41:25 |Show all posts
I had a lot of trouble registering on eye4 also. Finally instead of trying to think of clever name and password, I just selected a random 6 letter account name and a random 6 letter password. Worked the first time.
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VS-support1 Post time 2017-10-14 16:28:41 |Show all posts
Dear Sir/Madam,
Thanks for your message, maybe the account username you just registered have been registered by others,
So I suggust that you can re-edit the account again, what is more, username is consist of letters, numbers.
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VS-support1 Post time 2017-11-28 14:30:00 |Show all posts
Dear Sir/Madam,
please note that:  
1, account format: length must be between 6-50 chaaracters, can only contain numbers, letters, underlined, other charaters are invalid;
2, password format: length must be between 8-31 charaters, only  the numbers+letters combination, special characters are invalid, and  the letters
are case sensitive;
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