- last login
- 6 hour
Hello. I have attempted to update the firmware using the firmware upgrade tool for windows. It started but failed before completing. I got an error but I didn't capture it. I have reset the camera using the reset button for 10 seconds as instructed in the manual, but it doesn't start anymore. Lights on the ethernet port are lit, and it gets an ip address, but I can't connect to it|
C7837WIP is the cam model.
Please help me.
also tried to use Update tool or LAN Cam finder, but camera is not recognized anymore.
I’m able to use telnet on port 23, but I don’t know username and password.
I think the upgrade tried to install a firmware that is not compatible with C7837WIP. I think it was version 74.
How can I downgrade back the firmware?