Set as homepageCollectors site

VStarcam

 Retrieve Password
 Register
C16S-security-camera
12Next
Return to forum Add thread
!show!: 3738|Reply: 12

C18S Stops working every day

[Copy URL]

1

!threads!

0

Friends

0

Money

Newbie

Rank: 1

shyrwall Post time 2020-3-31 19:31:08 |Show all posts
Hi

I have 3 C18s. Every day the rtsp stops working and i have to reboot all of them. Eye4 still works. Is there a fix for this?

Thank you

48

!threads!

0

Friends

0

Money

Super Moderator

Rank: 8Rank: 8

VS-support1 Post time 2020-4-7 21:34:38 |Show all posts
Hi, Sir/Madam,
Can you tell me in detail? is reboot by itself or goes to offline every day?
Reply

Use magic Report

1

!threads!

0

Friends

0

Money

Newbie

Rank: 1

shyrwall Post time 2020-4-8 19:40:37 |Show all posts
Only rtsp stops working. I can still login to the webserver and reboot the camera. Then it works again. Many times per day.
Reply

Use magic Report

1

!threads!

0

Friends

0

Money

Newbie

Rank: 1

shyrwall Post time 2020-4-8 19:42:25 |Show all posts
If possible maybe you can give me a firmware with telnet then i can login and see what happens
Reply

Use magic Report

48

!threads!

0

Friends

0

Money

Super Moderator

Rank: 8Rank: 8

VS-support1 Post time 2020-4-9 22:20:10 |Show all posts
shyrwall replied at 2020-4-8 19:42
If possible maybe you can give me a firmware with telnet then i can login and see what happens

Dear Sir/Madam,
The best way is to connect camera to your router network wiht lan cable.
what's more, please use our phone Eye4 APP to monitor C18S.
Reply

Use magic Report

1

!threads!

0

Friends

0

Money

Newbie

Rank: 1

shyrwall Post time 2020-4-11 19:45:19 |Show all posts
VS-support1 replied at 2020-4-9 22:20
Dear Sir/Madam,
The best way is to connect camera to your router network wiht lan cable.
what's m ...

So what you are saying is that you false advertise your product when you write that it supports onvif and rtsp. Good. I'll be sure to write this in many reviews.
Reply

Use magic Report

48

!threads!

0

Friends

0

Money

Super Moderator

Rank: 8Rank: 8

VS-support1 Post time 2020-4-13 20:07:26 |Show all posts
shyrwall replied at 2020-4-11 19:45
So what you are saying is that you false advertise your product when you write that it supports on ...

Hi, Sir/Madam,
Maybe you are misunderstand me, RTSP is work in local area network,  make sure camera and your computer in the same local area network .
Reply

Use magic Report

1

!threads!

0

Friends

0

Money

Newbie

Rank: 1

shyrwall Post time 2020-4-15 00:14:25 |Show all posts
Maybe you misunderstand me. RTSP works. But it stops working after some hours. Then I have to reboot the camera. Please make a firmware without this problem.
Reply

Use magic Report

48

!threads!

0

Friends

0

Money

Super Moderator

Rank: 8Rank: 8

VS-support1 Post time 2020-4-15 13:51:01 |Show all posts
shyrwall replied at 2020-4-15 00:14
Maybe you misunderstand me. RTSP works. But it stops working after some hours. Then I have to reboot ...

Hi, Sir/Madam,
First. make sure the network singal is strong enough, the netwrok speed must be more than 100kb/s.
Also, we will check the Firmware of C18S. but the mostly issue is caused by bad network signal.


Reply

Use magic Report

1

!threads!

0

Friends

0

Money

Newbie

Rank: 1

shyrwall Post time 2020-4-16 16:10:53 |Show all posts
Its connected to LAN.

# nmap -sT -p 10554 172.17.2.12
10554/tcp closed  unknown

This is not about the "network signal".
Reply

Use magic Report

12Next
Return to forum Add thread
You have to log in before you can reply Login | Register

网络摄像机|IP Camera|Network Camera|HD IP Camera|Eye4 Smart Cloud|NVR|VStarcam IP camera bbs    

GMT+8, 2024-3-28 19:52 , Processed in 0.111914 second(s), 25 queries .

Powered by Discuz! X2.5

© 2001-2012 Comsenz Inc.

Top