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C51s Firmware problem

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lucaslorenze Post time 2017-8-24 01:07:44 |Show all posts
I installed 2 C51s cameras which were working fine, after updating firmware to 48.67.200.86 they stopped working, all I see is this:
WhatsApp Image 2017-08-23 at 13.20.27.jpeg



Can it be repaired?

Thank you

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VS-support1 Post time 2017-8-26 13:38:49 |Show all posts
Dear sir/Madam,
It show that the network speed is 0Kb/S, I  advice that you can delete camera from APP , and add i t to APP again.
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rollo122 Post time 2018-7-24 04:16:06 |Show all posts
I have a similar problema.
Vstarcam C34S in the same network is working correctly. C51S appears offline.
I have already have deleted the camera and added it again.
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VS-support1 Post time 2018-7-25 10:24:11 |Show all posts
Dear Sir/Madam,
Thanks for your message, please reset camera and add it to APP again.
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VS-support1 Post time 2018-7-25 10:30:21 |Show all posts
rollo122 replied at 2018-7-24 04:16
I have a similar problema.
Vstarcam C34S in the same network is working correctly. C51S appears off ...

Dear Sir/Madam,
Thanks for your message, Regarding the offline issue, please refer to the guide in this link for troubleshoting first: http://www.eye4.so/FAQ/wp-conten ... a-shown-offline.pdf
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