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How to add cam by IP? If cam has static ip?

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ec24 Post time 2018-8-21 19:56:17 |Show all posts
Hi. If my cam is located in global network and has static IP, how i can add cam to my eye4 android app?

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ec24 Post time 2018-8-24 16:37:44 |Show all posts
Why the app supports WIFI and does not support global network (internet)? U does not need the app when u're in reach of WIFI! It is useless
But U need to watch video when u are FAR from your home \ office wifi! Only way - using static IP \ DDNS \ port forwarding to make CAM visible in internet. And u need to connect to that cam using android APP!
BUT HOW?
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VS-support1 Post time 2018-8-29 10:54:32 |Show all posts
ec24 replied at 2018-8-24 16:37
Why the app supports WIFI and does not support global network (internet)? U does not need the app wh ...

Dear Sir/Madma,
Our camera can support both the local area network and outer network.
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ec24 Post time 2018-8-29 20:09:10 |Show all posts
CAMERA supports, but the TOPIC's question about support of internet (WAN) access to camera FROM ANDROID APP!
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VS-support1 Post time 2018-8-31 16:43:57 |Show all posts
ec24 replied at 2018-8-29 20:09
CAMERA supports, but the TOPIC's question about support of internet (WAN) access to camera FROM ANDR ...

Hi, sir/Madam,
Please set camera stastic IP in the following ways,
1, Preparations:
  One computer, router or switch, LAN cables,
  Step1: connect IP camera and your computer in the same local area network via router and LAN cables
  Step2: Install “IP camera finder”, download link: http://www.eye4.so/download/
IP camera finder download.png
static IP setting.png
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ec24 Post time 2018-8-31 19:34:56 |Show all posts
Hi, but how to connect to that camera later? from ANDROID app viewer? Understand what i mean?

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ec24 Post time 2018-8-31 19:39:16 |Show all posts
How to view when URE ARE NOT IN range of your home\office wifi?
If your distance to home\office wifi point 10 kilometers? )? Only way u can access the cam - wan IP
But your app does not support DIRECT WAN IP CONNECTION, that is very strange. U have all the needed in app, but the main option is MISSED.
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VS-support1 Post time 2018-9-12 09:48:45 |Show all posts
ec24 replied at 2018-8-31 19:39
How to view when URE ARE NOT IN range of your home\office wifi?
If your distance to home\office w ...

Dear Sir/Madam,
You are advise to use our APP Eye4/Eyecloud.
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