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PROBLEMS WITH STARCAM

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Abby Post time 2013-7-1 10:05:03 |Show all posts
Hello

I recently purchased a Starcam Apex H Series from a supplier in the UK.

I am able to view the camera from my LAN (home network) both with cable and wireless.

The problem I have is that I cannot view the camera over the internet or with my iphone.  Whenever I try to access the internet URL http://vdnk.gocam.so/ I am given the message that the website is unavailable.

Can you help me in viewing this IP Camera over the internet?

Many thanks

Martin Hook


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VS-support1 Post time 2013-7-1 10:07:21 |Show all posts
Hi

请问你摄像机的具体想好是什么

Do you think what is the specific camera

请在手机浏览器输入http://3g.gocam.so 下载对应的客户端

Please download the corresponding input in mobile phone browser http://3g.gocam.so client

如果摄像机是H6837WIP请用手机下载(H系列即插即用)

If the camera is H6837WIP please use mobile phone to download (H plug-and-play)

如果你摄像机是H6837WI请在手机上点击(3Gs)

If your camera is H6837WI please click on your mobile phone (3Gs)

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