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DNS failure

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Abby Post time 2014-3-13 10:12:00 |Show all posts


Hello, few days ago I bought two T-series cameras, and work well on my wifi network, but when I try to connect to the DNS address, it shows me the username and a wrong password, I have router ports open. I have done many tests and I can not find the solution. I would like to help me. If you want, I can send you screenshots with my configuration data. Thank you very much for your attention and congratulations for the product.

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VS-support1 Post time 2014-3-13 10:17:05 |Show all posts
hi
I still do not know the specific problems you there, why do you want to connect to the DNS, DNS can be set to modify the camera WEB interface,
ID and password in the label above the base of the camera, if you have modified and forget, you can restore the factory to restore the admin-8888888 ID and password.
Restore factory operations as follows: Hold down the reset button 20 seconds release the reset button energized state, the camera will automatically restart in 3 minutes. Restore the factory successfully.
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Abby Post time 2014-3-13 10:17:58 |Show all posts
Hello, thank you very much for answering. It is very important to me. The problem is that I have more cameras connected, and I manage an external program, and your camera is impossible for me to connect with the DNS address. I attached some screenshots with my data. Please help me.
Thank you very much.
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VS-support1 Post time 2014-3-13 10:18:25 |Show all posts
hi
DNS: 80.58.61.250 is your own to modify it?
Modify DNS addresses can open internal access into the camera WEB interface, the parameter settings - network settings - basic network settings which can modify the camera's DNS, but you will find 8.8.8.8 modifying or have you modify the DNS in alternate DNS, this does not matter, 8.8.8.8 is China's DNS, if the camera is not going to go abroad and the DNS will automatically jump to the alternate DNS.
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