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T6836WTP "invalid password

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Angelia Post time 2016-5-24 14:44:28 |Show all posts
I just purchased ip surveillance camera vstarcam, model t6836wtp. It arrived with all included items.
So far so good... but when I connected it according the user manual Im getting "invalid password" error even though Im using default password: 888888. I forget the new password as well.
I tried with reset to default settings but this error is still present.
What should I do?

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VS-support1 Post time 2016-5-24 14:50:50 |Show all posts
Hi,

Pls reset at first. after reset successfully, the cam will reboot.
The default password is 888888 or empty pw.
so you may try modify and confirm the pw via pc app.
If the pw is empty, pls modify a new one.
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