VStarcam

Title: Cam says successfully connected but showing offline [Print this page]

author: vtang    time: 2019-9-2 22:02
Title: Cam says successfully connected but showing offline
G series bought in HK and the salesman told me I can use in Australia. Just tried to connect and it says successfully connected but it shows offline on the phone. I bought 3 of them. Please help. Thanks
author: VS-support1    time: 2019-9-3 17:42
Dear Sir/Madam,
it mostly caused by network problem, please check the network connection situation of your wireless router.
then reset camera, and add it to phone APP again.




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