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C7824WIP firmware update problem

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Masa Post time 2017-10-18 12:35:59 |Show all posts
Edited by Masa at 2017-10-18 12:59 \n\nMy cameras has updated succesfully to 48.53.64.66 about 2 years ago when I installed them originally.
After that vstar has offered several updates to firmware but cameras do not do actual update. I have tried to do update with Android Eye4 software and with Windows 10 desktop as well. Both softwares says that update takes 90 seconds, but camera really does not update. So I am stuck with 48.53.64.66.

Please give me instructions to get new firmware (currently 48.53.64.87 - says Eye4) loaded in to the cameras.

Thank you

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Fantjes Post time 2017-10-25 22:38:08 |Show all posts
Hi there,

Do you have older firmware for C7815WIP cam please?

Thanks in advance!
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an_triantaf Post time 2017-10-26 06:11:19 |Show all posts
Fantjes replied at 2017-10-25 22:38
Hi there,

Do you have older firmware for C7815WIP cam please?

If camera works allright do not do it!
With newer firmware some features are disabled .
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Masa Post time 2017-10-27 23:33:53 |Show all posts
Fantjes replied at 2017-10-25 22:38
Hi there,

Do you have older firmware for C7815WIP cam please?

Sorry about long leads

The sw in camera is 48.53.64.66 - I do not have any other sw.

I think there is need for update, as security has been poor in this product.

Thanks for your reply,  Vesa
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VS-support1 Post time 2017-11-1 11:22:10 |Show all posts
Dear SIr/Madam,
Thanks for your message, Is there any problem when camera with this firmware 48.53.64.66?
This firmware can work very good,  If you have some trouble in upgrade firmware in phone APP, please make sure
the APP and camera is online.
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VS-support1 Post time 2017-11-1 11:37:46 |Show all posts
Masa replied at 2017-10-27 23:33
Sorry about long leads

The sw in camera is 48.53.64.66 - I do not have any other sw.

Dear  Sir/Madam,
Please tell me which firmware do you want, I will send you next time.
Or I give you two firmware files near to 48.53.64.66

CH-sys-48.53.64.60.zip

510.84 KB, Downloads: 5334

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Masa Post time 2017-11-4 13:25:35 |Show all posts
VS-support1 replied at 2017-11-1 11:37
Dear  Sir/Madam,
Please tell me which firmware do you want, I will send you next time.
Or I give y ...

Thanks for your reply.

The camera works fine with current sw, but I want to keep it updated to newest version for security reasons.

V/R,  Masa
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Masa Post time 2017-11-15 02:42:26 |Show all posts
So, I am not getting really any help in this issue...
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VS-support1 Post time 2017-11-15 09:14:40 |Show all posts
Dear Sir/Madam,
Thanks for your message,  Generally speaking, the newest firmware optimize some camera functions,  So you'd better upgrade camera firmware timely,
The upgrade steps: open APP-->parameter settings-->firmware upgrade, in this APP page, just click on " upgrade firmware", it take 90 seconds to upgrade;
If upgrade failed, please update APP to the latest verson and keep the network speed is fast.
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Masa Post time 2017-11-16 03:51:17 |Show all posts
VS-support1 replied at 2017-11-15 09:14
Dear Sir/Madam,
Thanks for your message,  Generally speaking, the newest firmware optimize some cam ...

Thanks for your reply, but meaby you did not read the begining.
The android app is up to date, tried to update exactly you adviced, but cameras does not really load the new firmware. Three separate cameras are stuck on old firmware as I have explained - they do not load new firmware. Same with windows sw - no update.

Please focus on the issue.

Thank you.
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