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C16S-security-camera
Author: Masa

C7824WIP firmware update problem

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VS-support1 Post time 2017-11-17 10:44:02 |Show all posts
Masa replied at 2017-11-16 03:51
Thanks for your reply, but meaby you did not read the begining.
The android app is up to date, tri ...

Sir/Madam,
Thanks for your message,  both old firmware and new firmware are work OK;
I have tested all C7824WIP with different versions.
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Masa Post time 2017-11-18 16:43:17 |Show all posts
So, you are saying that it is ok to be stuck on old version - it is not ok!

Thanks for nothimg.
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sithuwin84 Post time 2017-12-1 15:31:34 |Show all posts
Mine is previously working fine with version -  "48.53.72.92" and wrote to support to see any possibility to upgrade firmware and they provided below firmwares. after successful upgrade with CH-sys-48.53.75.95, my camera is now gone under offline and unable to see the green light anymore. I have tried reset button on the camera and it does not work. Please let me know what is required to get it back online. Thanks

CH-sys-48.53.75.95
CH-sys-48.53.75.97
CH-sys-48.53.75.98
CH-sys-48.53.75.100
CH-sys-48.53.75.103
CH-sys-48.53.75.105
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Waitforhelp Post time 2017-12-2 04:22:05 |Show all posts
Hello
Have the same problem.
My 2 old cameras (have bought in 2016) do not want to update via eye4.
But also, I am not able to access via Internet outside.... To conect to these cameras. Can you?
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Waitforhelp Post time 2017-12-2 04:33:49 |Show all posts
sithuwin84 you can not use CH-sys-48.53.75.XX for 48.53.72.XX. You must to use only 48.53.72.XX. I do not know why, but cameras with 48.53.72.XX does not work with 48.53.72.XX. I have checked it on a lot of cameras.
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VS-support1 Post time 2017-12-4 15:58:43 |Show all posts
Masa replied at 2017-11-4 13:25
Thanks for your reply.

The camera works fine with current sw, but I want to keep it updated to ne ...

Dear Sir/Madam,
Thanks for your message,  Don't worry about the camera security, Please change camera password in APP timely.
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jaboticabal Post time 2017-12-6 08:54:22 |Show all posts
Boa noite
Prezados
Por favor poderiam enviar os firmware das cameras D35 e C7824WIP.
Necessito das versões atuais e anteriores conforme abaixo relacionadas.
48.53.75.105 // EN75.8.53.14
48.53.72.92 // EN53.8.1.14
48.64.72.27 // EN64.10.1.12
Desde já agradeço a atenção
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VS-support1 Post time 2017-12-8 13:45:27 |Show all posts
jaboticabal replied at 2017-12-6 08:54
Boa noite
Prezados
Por favor poderiam enviar os firmware das cameras D35 e C7824WIP.

Hi, Sir, thanks for your messag,  you not need to upgrade the Web UI firmware of firmware,
I have sent you the corresponding firmware files, please check. It's unnecessary flash camera firmware,
it may cause to error if you have some wrong operation, so please upgrade in phone APP or PC APP, it is more convinent.

CH-sys-48.53.75.106.zip

1.22 MB, Downloads: 2983

CH-sys-48.53.72.91.zip

1.07 MB, Downloads: 2938

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Masa Post time 2019-9-19 11:31:06 |Show all posts
Hi

This is still open issue. My cameras has firmware 48.53.64.66 and does not do the update when commanded by Android or Windows application. The application shows that there is updater on going but result is that camera has still sw 48.53.64.66 - no updating has not happen.

Please tell me what to do to force update.
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VS-support1 Post time 2019-9-20 11:31:37 |Show all posts
Masa replied at 2019-9-19 11:31
Hi

This is still open issue. My cameras has firmware 48.53.64.66 and does not do the update when co ...

Hi, Sir/Madam,
please prepare a SD card, format it, and copy the attachment firmware file to SD card.  please unzip the file first.
then power off camera, intall SD card to camera's card slot, then power on camera. it will auto upgrade after reboot.

CH-sys-48.53.64.87.zip

1017.05 KB, Downloads: 2356

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