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Firmware Request for C7837WIP cameras.

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jshone94 Post time 2017-11-4 00:00:19 |Show all posts
Hello im looking to get the 48.50.72.85 firmware for the C7837WIP cameras.

the reason being i have one camera using this firmware and it connects without needing Internet however I have 3 cameras with the 48.53.75.98 firmware installed and they cant connect to the eye4 app without internet.

so im hoping to install the 48.50.72.85 on all 4 so i can use them without internet.


thanks you
John Shone
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jshone94 Post time 2017-11-4 06:36:04 |Show all posts
But all 4 cameras are the same just one has a different firmware on?
thanks ill try the other app.
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VS-support1 Post time 2017-11-17 10:40:24 |Show all posts
trigu3 replied at 2017-11-6 18:03
The issue here , 48.50 starting firmware is for hi3518v100 chip , 48.53 is for hi3518v200 chip

Also ...

Sir/Madam,
Thanks for your message, Did you send email to our R&D dept engineer?  please send email to the corresponding email:
andriod:dfc@vstarcam.com
ios: dfc@vstarcam.com
pc: SDK_PC@vstarcam.com
If you have anything question about exchange and co-operation, please send your questions and ideas to them .
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VS-support1 Post time 2017-11-17 17:25:53 |Show all posts
trigu3 replied at 2017-11-17 14:12
You really dont read ...

I already contacted your r&d team

Sir/Madam,
Thanks for your message, So let's return to the initial question:if you want to login APP , you must connect to internet;
on the other hand, our SDK give customer technical support and information, If you want to domore further technique and
more detailed program codes, you must do it by yourself or do further corparation with us.
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