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Do you have my Router Password?

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aussierod Post time 2017-11-7 21:27:52 |Show all posts
I bought the D1 door bell from ebay. It's now connected to my home internet router.
1. Does the door bell send my private router password to you? (Eye4)
2. Every time someone clicks the door bell, where is their personal image sent? To your foreign servers?
3. How do I delete my visitors personnel images from your servers and my phone?
4. Does the door bell work on my local LAN without the online Eye4 app?
5. Is there a way to log into the doorbell admin/settings via a browser e.g http://192.168.0.3:8080
Thanks.

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VS-support1 Post time 2017-11-15 08:56:52 |Show all posts
Dear Sir/Madam,
Thanks for your message, I give your the following answer:
1,  don't send your router keyword to our server, So don't worry about it;
2,  it will send image picture to the phone that have added the D1;
3,  the pictures saved in phone APP's message center cannot be deleted by yourself, it will saved for about 1 month;
4,  No, it doesn't , the doorbell cann't work without the online Eye4 APP;
5, No, the door bel cann't support access via browser.
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aussierod Post time 2017-11-16 06:44:27 |Show all posts
4,  No, it doesn't , the doorbell cann't work without the online Eye4 APP


If I read that fact on those eBay adverts, I never would have bought this doorbell.

So if China goes to war with USA, Australia, Japan etc, my device won't work anymore
because your communist country will block all inbound internet connections from it's enemies.

Or at anytime, if Eye4 wanted to start charging for it's service, people with doorbells (and maybe other devices) would either be black mailed into paying, or simply just have a useless device for the trash can.

No local WLAN use. What a stupid device.
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VS-support1 Post time 2017-12-14 17:30:21 |Show all posts
aussierod replied at 2017-11-16 06:44
If I read that fact on those eBay adverts, I never would have bought this doorbell.

So if China g ...

Hi, Sir/Madam,  Firstly, thanks for your message,
I want to tell you that all of us will try our best to seek a justice and peaceful world,  it is our common goal,
It can work in Local WlAN, I am sure, So please don't worry about the war,  USA,Australia, UK and China are good friends!
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VS-support1 Post time 2020-5-15 22:54:17 |Show all posts
Lewis-H replied at 2020-5-15 20:58
Check your router's default password, usually printed on a sticker on the router. In Windows, head t ...

Hi, Sir/Madam,
Sorry ,I don't understand you very well. Could you send me a video clip or some pictures to show this issue?
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