Firmware Vstarcam C29

Good day, please send Firmware douglassachica@gmail.com

VS-support1 replied at 2019-1-14 10:58
Dear Sir/Madam,
What's wrong with your camera after upgrade?

I have a T6836WTP cam and after upgrading firmware over the app it's "stuck" can't get the IP, it does not show up on router or even arp -a is there any way to install firmware over SD? Can you send me the firmware?

Buenos días, por favor envíe Firmware douglassachica@gmail.com

douglassachica replied at 2019-2-5 04:08
Buenos días, por favor envíe Firmware

Dear Sir/madam,
The firmware CH-sys-48.53.75.120  I have send to you via email, please check it.
it's unzip file, you need to unzip it first.

Please send Firmware to fukwai007@yahoo.com.hk, thanks so much!!

happy0567 replied at 2019-3-5 22:11
Please send Firmware to , thanks so much!!

Dear customer,
Please check you mail box, I have sent it to you.

MY CAMERA C29S also needs firmware....please send on stealp@hotmail.com

patyau replied at 2019-8-25 02:07
MY CAMERA C29S also needs firmware....please send on

Dear Sir/Madam,
Please tell me the current the firmware version of your camera. I will check it first and send firmware files to your later.

If you encrypt it with WiFi, you won't be able to connect. If you don't encrypt it, you will be connected. Please fix FirmWare.
tsukikage@kaisan.tokyo

hata replied at 2020-9-22 10:12
If you encrypt it with WiFi, you won't be able to connect. If you don't encrypt it, you will be conn ...

Dear customer ,
Thank you for contacting us!
Regarding this issue, I would suggest you to uninstall the app and re-install it,  reset the cam and reconfigure it, then upgrade the firmware of the cam to the latest one in the Eye4 APP , and test again.