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Author: douglassachica

Firmware Vstarcam C29

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hata Post time 2020-9-24 16:20:58 |Show all posts
VS-support1 replied at 2020-9-22 17:50
Dear customer ,
Thank you for contacting us!
Regarding this issue, I would suggest you to uninst ...

Thank you for contacting us.
We are attaching directly without using the application.
Before encrypting the list in the Windows browser, it shows the list, but after encrypting it, the wireless is no longer displayed and I cannot connect.
After de-encrypting the access point, the wireless list will appear and we can connect without problems.
IMG_20200922_104638.jpg
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VS-support1 Post time 2020-9-25 09:05:24 |Show all posts
hata replied at 2020-9-24 16:20
Thank you for contacting us.
We are attaching directly without using the application.
Before encry ...

Dear customer ,
please refer to the suggestions below:  
1.  Please enter the router’s web interface and double check the encryption of the WiFi(WEP/WPA-PSK/WPA2-PSK,TKIP/AES), then go to the web interface of the camera, and make sure the WiFi encryption is match with it in the router.
2. Please change a router to test; You can also change a network to test, in case of incompatible router or network.
3.Make sure that there is no mac filtering or other policies in the router that deny the access of the camera.
4. If non of the above method work, then the WiFi module of the camera must be broken.
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bestregards Post time 2020-11-26 00:08:19 |Show all posts
MY CAMERA C29S also needs firmware....please send on melkih.olga@gmail.com
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VS-support1 Post time 2020-11-26 13:32:09 |Show all posts
bestregards replied at 2020-11-26 00:08
MY CAMERA C29S also needs firmware....please send on

Dear customer  
To upgrade the firmware, please give me the current firmware version of your camera, let's check if there is newer firmware, thanks!
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gigi98 Post time 2021-12-8 05:22:31 |Show all posts
MY CAMERA C29S also needs firmware....please send on  alexbicelli@hotmail.com
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VS-support1 Post time 2021-12-9 09:33:20 |Show all posts
gigi98 replied at 2021-12-8 05:22
MY CAMERA C29S also needs firmware....please send on

Dear customer
To upgrade the firmware, please give me the current firmware version of your camera, let's check if there is newer firmware, thanks!
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FelipeJ Post time 2022-4-13 22:30:50 |Show all posts
My camera C29S needs the new firmware. Uptading the firmware (current version 48.53.203.125) to the new one (48.53.203.136) is not working through the app Eye4. I'll try to update using a microSD memory card. Please, send me the latest firmware version and structions. Thanks!
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hbadmin Post time 2022-4-14 17:42:50 |Show all posts
FelipeJ replied at 2022-4-13 22:30
My camera C29S needs the new firmware. Uptading the firmware (current version 48.53.203.125) to the  ...

Dear customer ,
The firmware file was attached there .
Please upgrade the attached firmware as the following way:
1. Power off the camera.
2. Unzip the attached firmware and put the .bin file to your SD card(don't put it to any directory files, put it directly to the SD card).
3. Plug the SD card to the camera.
4. Power on the camera, the firmware will be upgraded automatically in 5 mins.
5. Reset the camera and re-configure it from the beginning, check if it works.

CH-sys-48.53.203.134.zip

1.01 MB, Downloads: 14

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