Set as homepageCollectors site

VStarcam

 Retrieve Password
 Register
C16S-security-camera
!show!: 1907|Reply: 6

C16s DDNS feature disable

[Copy URL]

2

!threads!

0

Friends

0

Money

Newbie

Rank: 1

pccam Post time 2018-5-27 00:14:52 |Show all posts
Hi,

It has come to my attention that I can remotely view my C16s camera (from the internet)
via the EY4 app.
I did not enable the DDNS service.
In the camera WEB interface there is no DDNS option.
The camera finder app reports a DDNS password that cannot be edited.

How can I disable the DDNS feature? I do not want to access the camera from the internet.

48

!threads!

0

Friends

0

Money

Super Moderator

Rank: 8Rank: 8

VS-support1 Post time 2018-5-28 11:28:54 |Show all posts
Dear Sir/Madam,
Thanks for our message, The DDNS settings are unavailable,  So the DDNS cannot work in IP camera finder.
Reply

Use magic Report

2

!threads!

0

Friends

0

Money

Newbie

Rank: 1

pccam Post time 2018-5-28 16:53:11 |Show all posts
Hi,

“IP Camera finder” software works only on the same local network that the camera is connected. Not remotely.
There is a DDNS password listed in the details.

I made the following test.
I went to a friend’s house and downloaded the “Eye4 for Windows“ software. After the installation I used my username /password to login to the application.
My camera was listed in the right side camera list.
I double clicked the camera to connect and the camera went live! I could remotely
access the recordings, manage the camera options and see the real time video.

The same happens with the Android application over a 4G mobile network or any other internet connection.
Why my camera is available outside my local network if DDNS is disabled or not available?
Is there something else that I need to disable?
Reply

Use magic Report

48

!threads!

0

Friends

0

Money

Super Moderator

Rank: 8Rank: 8

VS-support1 Post time 2018-5-29 10:17:03 |Show all posts
pccam replied at 2018-5-28 16:53
Hi,

“IP Camera finder” software works only on the same local network that the camera is connected ...

Dear Sir/Madam,  "IP camera finder" software works only in the same local area network,  but not remotely,
For " Eye4 For windows",it can support remotely monitor camera, but not support DDNS in outside network.
we have cancelled DDNS settings in the year 2016.

Reply

Use magic Report

2

!threads!

0

Friends

0

Money

Newbie

Rank: 1

pccam Post time 2018-5-29 17:18:47 |Show all posts
@trigu3 Thank you for your reply!

All I wanted was an official reply that this is a normal behavior and nobody but me can access my camera.
I have already changed the default passwords but you never know….
I will create a different subnet with no internet access only for my camera management.

I wish someday, they will make their customers happy.
Reply

Use magic Report

0

!threads!

0

Friends

0

Money

Newbie

Rank: 1

tolemys Post time 2018-5-29 23:56:40 |Show all posts
Vstarcam don't care about their customers but about customers money, after buying, no support, please read the q&a and reboot your camera, firmware updates are for remove some functions
Reply

Use magic Report

48

!threads!

0

Friends

0

Money

Super Moderator

Rank: 8Rank: 8

VS-support1 Post time 2018-6-2 14:38:17 |Show all posts
tolemys replied at 2018-5-29 23:56
Vstarcam don't care about their customers but about customers money, after buying, no support, pleas ...

Dear Sir/Madam, Sorry to tell you that DDNS have been cancelled.
Reply

Use magic Report

You have to log in before you can reply Login | Register

网络摄像机|IP Camera|Network Camera|HD IP Camera|Eye4 Smart Cloud|NVR|VStarcam IP camera bbs    

GMT+8, 2020-8-6 20:44 , Processed in 0.052268 second(s), 28 queries .

Powered by Discuz! X2.5

© 2001-2012 Comsenz Inc.

Top