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C16S-security-camera
Author: totoh

C7816WIP

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totoh Post time 2018-7-13 20:19:15 |Show all posts
VS-support1 replied at 2018-7-9 13:54
Dear Sir/Madam,
Please try this firmware I just sent to you.   If this way canot help , only sen ...

I'm try with new firmware that you suggestion.
It's still not upgrade.

If factory can flashing my camera, could I can do?
how much it cost?
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totoh Post time 2018-7-18 00:05:32 |Show all posts



                                                            
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VS-support1 Post time 2018-7-18 11:49:35 |Show all posts
totoh replied at 2018-7-13 20:19
I'm try with new firmware that you suggestion.
It's still not upgrade.

Dear Sir/Madam,
Thanks for your message, we will provide free repairment when camera is still under guarantee.
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totoh Post time 2018-7-23 00:09:24 |Show all posts
VS-support1 replied at 2018-7-18 11:49
Dear Sir/Madam,
Thanks for your message, we will provide free repairment when camera is still unde ...

Thanks

How I can do?                  
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VS-support1 Post time 2018-7-25 18:05:53 |Show all posts
totoh replied at 2018-7-13 20:19
I'm try with new firmware that you suggestion.
It's still not upgrade.

Dear Sir/Madam,
Thanks for your message, we provice upgrade and flashing for free, but you need to pay for postage fee.
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totoh Post time 2018-7-25 22:18:44 |Show all posts
VS-support1 replied at 2018-7-25 18:05
Dear Sir/Madam,
Thanks for your message, we provice upgrade and flashing for free, but you need t ...

It's sound good.
Could you please tell me about postage fee?
I'm from Thailand.
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totoh Post time 2018-8-2 01:03:40 |Show all posts
May I know? how I check warranty?
from serial no?
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VS-support1 Post time 2018-8-2 09:03:37 |Show all posts
totoh replied at 2018-8-2 01:03
May I know? how I check warranty?
from serial no?

Dear Sir/Madam,
Thanks for your message, please try to upgrade via SD card,  the steps as follows:
1, prepare a micro SD card, format it first.
2, power off camera
3, Copy the camera firmware to SD card, then plug SD into camera card slot.
4, power on camera, camera will automatically upgrade camera firmware after reboot, please don't cut off power in the precess of upgrading.
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totoh Post time 2018-8-3 02:46:36 |Show all posts
VS-support1 replied at 2018-8-2 09:03
Dear Sir/Madam,
Thanks for your message, please try to upgrade via SD card,  the steps as follows ...

not working.
may be send to you for fix?
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VS-support1 Post time 2018-8-3 09:30:02 |Show all posts
totoh replied at 2018-8-3 02:46
not working.
may be send to you for fix?

Dear Sir/Madam,
We will produce free flashing for customer, but our factory is in China, So you must contact the dealer first.
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