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C25 ip camera problem after firmware upgrade

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xilen Post time 2018-7-15 02:52:07 |Show all posts
Edited by xilen at 2018-7-15 03:29 \n\nDear VS-support1

Good day.

I encounter a problem on my camera after i upgrade to the firmware version 48.50.72.102.
Can I revert to old firmware? Thank you.

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VS-support1 Post time 2018-7-16 16:21:37 |Show all posts
Dear Sir/Madam,
Thanks for your message, however, I don't quite  sure which firmware version do you want to upgrade to?
send me firmware version, I will send you back.
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haitham Post time 2019-1-15 00:12:54 |Show all posts
Dear VS-support1

Good day.

I encounter a problem on my camera after i upgrade to the firmware version and stopped work  
Can you send firmware 48.53.72.103
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VS-support1 Post time 2019-1-21 08:57:36 |Show all posts
haitham replied at 2019-1-15 00:12
Dear VS-support1

Good day.

Dear Sir/Madam,
Thanks for your message, I have send it to you, please check it.

CH-sys-48.53.72.103.zip

980.11 KB, Downloads: 502

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VS-support1 Post time 2019-1-21 09:33:07 |Show all posts
Hi,
Sir/Madam, I have send you the old firmware, please check it,
Use TF card to upgrade firmware, the steps as below:
1,Firstly, Power off camera, prepre a TF card, intall it to card reader,  format TF card first,
2, then paste the firmare file to TF card,
3, plug SD card to camera card slot,  Power on camera.
it will auto firmware after camera reboot,  it need about 2 minutes. please don't cut off power in the process of upgrade.

CH-sys-48.50.72.91.zip

848.61 KB, Downloads: 489

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