Set as homepageCollectors site

VStarcam

 Retrieve Password
 Register
C16S-security-camera
!show!: 854|Reply: 4

Camera don't work

[Copy URL]

1

!threads!

0

Friends

0

Money

Newbie

Rank: 1

andresaraya Post time 2018-7-23 12:10:47 |Show all posts
Hi.

I have a camera C7824WIP the problem that from one moment to another began to emit a beep of low frequency and repetitive. After restarting it was fixed. The problem is that now it only emits sound and does not connect to the network. The camera does not move and can not be reset. I would appreciate your advice and instructions.

48

!threads!

0

Friends

0

Money

Super Moderator

Rank: 8Rank: 8

VS-support1 Post time 2018-7-25 18:10:29 |Show all posts
Dear Sir/Madam,
thank for your message, for camera connection to APP ways, please refer to the instruction in the folloiwng web link: http://www.eye4.so/FAQ/1417
Cannot move: please power off camera and power on again, camera will began to rotate when retesting.  
reset: power on camera, long press reset button for about 5-20 seconds till camera began to reboot.
Reply

Use magic Report

0

!threads!

0

Friends

0

Money

Newbie

Rank: 1

shen Post time 2020-1-9 22:17:51 |Show all posts
Hi, I have the same issue as above and tried for a very long time but not able to reset. Beeping sound doesn't go off after power on and off. Tried many many times.
Reply

Use magic Report

0

!threads!

0

Friends

0

Money

Newbie

Rank: 1

shen Post time 2020-1-9 22:39:11 |Show all posts
I just found the cause!! It seems to be due to the power supply cable. I tried with a working camera power cable and was able to reset and get the camera running again. Do you sell power cables for c37a?
Reply

Use magic Report

48

!threads!

0

Friends

0

Money

Super Moderator

Rank: 8Rank: 8

VS-support1 Post time 2020-1-10 14:07:07 |Show all posts
shen replied at 2020-1-9 22:39
I just found the cause!! It seems to be due to the power supply cable. I tried with a working camera ...

Hi, Sir/Madam,
Thanks for your message, You can buy it on the online shop, we have no power supply cable for sale.
Reply

Use magic Report

You have to log in before you can reply Login | Register

网络摄像机|IP Camera|Network Camera|HD IP Camera|Eye4 Smart Cloud|NVR|VStarcam IP camera bbs    

GMT+8, 2020-1-19 19:01 , Processed in 0.122007 second(s), 30 queries .

Powered by Discuz! X2.5

© 2001-2012 Comsenz Inc.

Top