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C16S-security-camera
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c16s go of line

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john21 Post time 2018-8-7 14:24:29 |Show all posts
I have a c16s and it goes of line when i'm not in the same lan.
I've upgrade the firmware an nothing.
So when i'm not at home i can't access to the cam...
Who is the reason to have it?

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VS-support1 Post time 2018-8-7 15:56:14 |Show all posts
Dear Sir/Madam,
Thanks for your promptly reply, please following the way below:
1, wired connetion with LAN cable.
2,  Wireless connection: please do wired conenction firstly, then go to setting-->wifi setting-->search wifi , input wifi password, then you can unplug LAN cable.
For more detailed instruction,please refer to the user guide in the following link: http://www.eye4.so/FAQ/Phone%20A ... 0Cameras-APP5.0.pdf
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