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kennedystewart replied at 2021-6-14 10:57 
I can't connect to the camera. how does it work?
Dear Customer,
Thank you for contacting us!
please refer to the below steps :
1. Please reset camera to factory default . the camera default password is 888888. You can find" Reset " button at the body of camera. hold the button for 10-30 seconds.
2. Please plug network cable into camera and router. make sure your camera and phone connect the same network .
3. Please open Eye4 APP , then click on "+" icon , then choose "Others"---"IP Camera "---" Wired connection " way to add camera into eye4 app again .
4. After you view camera real-time image , you can go to camera basic parameters to set wifi for your camera.
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