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C720PWIP firmware upgrade failed

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mac905 Post time 2018-10-26 22:25:03 |Show all posts
Hello, I tried to update the firmware on my C720PWIP. But it failed and now even after resetting the camera, I cannot connect to the network. The camera keeps saying "Configuration cannot be found, please reset". I cannot discover it via the Vstar camera finder app anymore also.

Can you send me the firmware and instructions to reset via the TF Card.

thanks,
sam

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mac905 Post time 2018-10-28 18:24:28 |Show all posts
Nevermind, found out how to get around the issue. Camera is back to life...
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VS-support1 Post time 2018-10-30 17:15:33 |Show all posts
Hello, Sam,
I need the camera firmware version ,  can you send it to me?
I will send you firmware files and upgrade instruction after know about the firmware version.
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