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C22Q Web Interface Update

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rajes.india Post time 2018-11-25 03:20:15 |Show all posts
Hi,

Is there any update on C22Q web interface? When i open the web client in chrome browser, i do not find much options like push to talk in its interface. Looks like the web interface is of older version flashed with the camera.

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VS-support1 Post time 2018-11-26 13:34:52 |Show all posts
Dear Sir/Madam,
Please open in IE browder, don't open in Chrome browser.
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rajes.india Post time 2018-11-27 13:36:27 |Show all posts
hi,

i used IE browser and downloaded the ocx player to view full feature list and video streaming. I can see the full feature list, but the video streaming is not working. i can see only black screen. if i open it in chrome browser, the rtsp streaming works perfectly. Can you please check the ocx issue?
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VS-support1 Post time 2018-11-28 10:18:38 |Show all posts
rajes.india replied at 2018-11-27 13:36
hi,

i used IE browser and downloaded the ocx player to view full feature list and video streaming.  ...

Dear Sir/Madam,
You are advised use our PC APP or phone APP to monitor camera.
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rajes.india Post time 2018-11-28 14:20:34 |Show all posts
Hello,

Does it mean Browser based monitoring is not possible or buggy?
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VS-support1 Post time 2018-12-1 14:30:42 |Show all posts
rajes.india replied at 2018-11-28 14:20
Hello,

Does it mean Browser based monitoring is not possible or buggy?

Dear Sir/Madam,
Browser based moitoring only support when camera and  PC in the same local area network,
For more detailed instruction, please visit the website: http://www.eye4.so/FAQ/1406
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rajes.india Post time 2018-12-2 03:29:59 |Show all posts
Hi,

Camera and PC are connected int he same home network. But still i cannot live view it from Internet Explorer.
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VS-support1 Post time 2018-12-7 11:43:50 |Show all posts
rajes.india replied at 2018-12-2 03:29
Hi,

Camera and PC are connected int he same home network. But still i cannot live view it from Inte ...

Dear Sir/Madam,
Thanks for your message, please make sure the camera IP address and Http port are correct,
you can do reset and test again.
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pvvup Post time 2020-2-24 17:13:19 |Show all posts
Hey. Installation points do not work for me. Both in the mobile application and on the PC they are installed, but then the camera does not respond to them.
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VS-support1 Post time 2020-2-24 20:41:49 |Show all posts
pvvup replied at 2020-2-24 17:13
Hey. Installation points do not work for me. Both in the mobile application and on the PC they are i ...

Hi, Sir/Madam,
Sorry , I don't quite understand you very well, I am appreciated that you can give some pictures to show this issue.
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