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C7833WIP firmware dump

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r52alex Post time 2018-12-3 22:51:32 |Show all posts
Edited by r52alex at 2018-12-3 22:53 \n\nHello! I have a C7833WIP VSTA-461059-GGUXP and it worked fine, but it lost both connection: ethernet and wi-fi a while ago. I have tried reset button, but it has no effect. Please give me the firmware dump. Help me please! My e-mail r52alex@yandex.ru  Thank you very much!!!

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VS-support1 Post time 2018-12-11 09:17:43 |Show all posts
Dear Sir/Madam,
Firstly, you are advised to connect camera with lan cable, connect it to router with lan cable,
Generally, the network LED will on after plugging lan cable, it show that camera is online.
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r52alex Post time 2018-12-13 15:10:50 |Show all posts
VS-support1 replied at 2018-12-11 09:17
Dear Sir/Madam,
Firstly, you are advised to connect camera with lan cable, connect it to router wit ...

Hello! This camera was working fine later. And it suddenly lost both connection: cable and wi-fi. I already try reset camera by button and connect camera by lan cable. Green LED light is on and yellow light is blinking, but I can't to acess to the camera by lan cable and by wi-fi. Please help!!!
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VS-support1 Post time 2018-12-14 09:06:22 |Show all posts
r52alex replied at 2018-12-13 15:10
Hello! This camera was working fine later. And it suddenly lost both connection: cable and wi-fi.  ...

Dear Sir/madam,
Thanks for your message, once have done reset, you need to delete camera from APP and then add it to APP again,
change another network to test, if failed after every lan connection, maybe there is something wrong with the camera,
you are advised to get it repaired.
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