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C16S-security-camera
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camera c7837wip no network

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yaniv Post time 2018-12-19 23:32:09 |Show all posts
Hello
The camera can not get IP.
2 LEDs on the back of the network work .
I can not test a tough device because of the network.
With a 15-second click on the back, a riset is used.
After it works, he says he has no network.
There is a possibility to reset the device tough

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VS-support1 Post time 2018-12-21 11:05:05 |Show all posts
Dear Sir/Madam,
You are advised connect camera to router with lan cable,  
what's more, restart camera again, login phone APP to re-add caemra again .
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yaniv Post time 2018-12-21 14:09:02 |Show all posts
Hello
Does not work . Do not get IP.
After REST, connecting a cable to a router does not help. Does not recognize the camera.
You can send me a tough update to sd micro .
Please.
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VS-support1 Post time 2018-12-24 14:13:51 |Show all posts
yaniv replied at 2018-12-21 14:09
Hello
Does not work . Do not get IP.
After REST, connecting a cable to a router does not help. Does  ...

Dear Sir/Madam,
please tell me your camera UID or tell me the firmware version , I will give you fimware file and upgrade instrucition.
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