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C7837 will not reset

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yellownev Post time 2018-12-20 20:15:15 |Show all posts
Edited by yellownev at 2018-12-20 20:16 \n\nSo I have recently moved house and wanted to reset my C7837 WIP. The first attempt at setting up after restating via the reset button at the back did not work, So I have tried to reset again - pressing the button in with a paper clip for up to a minute and nothing happens . When I turn on the camera I just get the green light - no rotating or camera movement at all. I have no IP for it either wireless or wired so cannot do anything with it. I read there is a way to reset via the SD card - any help would be appreciated. I have turned it on and off several times !!

Also how can I set your support pages to be all in English - the part English and part Chinese just does not work !!

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VS-support1 Post time 2018-12-21 10:11:55 |Show all posts
Dear Sir/Madam,
Reset: Long press reset button for abot 5-30 seconds untill camera reboot, please note that camera is power on in these process.
There are two languages, English and Chinese language, please choose English page.
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