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C7837wip can't add visitor user

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relaxtoday Post time 2019-1-21 15:02:31 |Show all posts
In web Client users setting I can't increase operator or visitor user when i put password it shows "The length of the password must be greater than or equal to 8 and the letters or numbers." but my password is more than 8 and have letters and number sure. my firmware 48.53.75.120

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VS-support1 Post time 2019-2-14 14:53:36 |Show all posts
Dear Sir/Madam,
Thanks for your message, you are advised reset camera to fatory settings,the password will return to 888888.
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geraldinehagen Post time 2020-4-14 02:08:18 |Show all posts
the password change into 88888, it will be more easier to break
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VS-support1 Post time 2020-4-14 22:07:18 |Show all posts
geraldinehagen replied at 2020-4-14 02:08
the password change into 88888, it will be more easier to break

Hi, Sir/Madam,
In fact, you can setup a new password,  for examle, like  Tsdde3434232.
password could including letters, numbers.
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