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C7824 Unable to connect the camera

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Sevenhillli Post time 2019-1-26 18:53:58 |Show all posts
Hi ,

Unable to connect the camera .

My Camera is list in cameras but I can not upgrade firmware . I resetted the camera but it now answering . I tried the manul upgrade it failed .  Pls Could you help me ?

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VS-support1 Post time 2019-2-15 13:38:24 |Show all posts
Dear Sir/Madam,
Thanks for your message, tell me your camera firmware version , you'd better give me a picture on firmware page,
I think your camera's current firmware version is too old. you can upgrade via SD card.
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