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VstarCam G43s Pink Pixelization

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gdspd8 Post time 2019-3-6 10:51:57 |Show all posts
Hi, I have the new G43s and I am not sure why is the cause of pink pixelization on top of the screen during live playback.
I setup and quickly update to the latest firmware of 48.53.25.16. I can see pink pixelization.
I exchange for a new set and dare not update to the latest firmware. My current firmware remain at  48.53.25.15.
Can send me the firmware of 48.53.25.15 so that once I updated my exchange set and if the pixelization occur, i can downgrade the firmware.
Thanks!

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VS-support1 Post time 2019-3-19 15:08:11 |Show all posts
Dear Customer,
Can you give me a picture on this pink pixelization?  I want to check it first and give you resolution later.
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gdspd8 Post time 2019-3-19 22:35:05 |Show all posts
Hi, can see the attached picture?
54D3685A-6218-4D15-89FC-06F202A178B8.jpeg
48EED442-A3AA-48B7-8740-6D6D861EC53D.jpeg
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VS-support1 Post time 2019-3-21 18:17:47 |Show all posts
gdspd8 replied at 2019-3-19 22:35
Hi, can see the attached picture?

Dear Customer,
I read these pictures, maybe there is something wrong wiht the camera lens, it need to be repaired.
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gdspd8 Post time 2019-3-22 11:55:27 |Show all posts
Hi, do u have the change log for 48.53.25.16?
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VS-support1 Post time 2019-3-23 09:23:39 |Show all posts
gdspd8 replied at 2019-3-22 11:55
Hi, do u have the change log for 48.53.25.16?

Dear Customer,
Please tell me your email address, I will send it to you via email.
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gdspd8 Post time 2019-3-25 15:03:37 |Show all posts
Hi, my email is gdspd8@hotmail.com.
Thanks!
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hbadmin Post time 2019-3-25 16:01:52 |Show all posts
gdspd8 replied at 2019-3-25 15:03
Hi, my email is .
Thanks!

Dear Customer,
I have sent firmware file to you via email, please check it .
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VS-support1 Post time 2019-3-25 16:15:09 |Show all posts
gdspd8 replied at 2019-3-25 15:03
Hi, my email is .
Thanks!

Dear Customer,
The firmware which I mail to you is a zip file, need to unzip to .bin file first.
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gdspd8 Post time 2019-3-26 13:54:47 |Show all posts
Hi, I got it. Thanks.
By the way, do you have the changes details on this new firmware?
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