Set as homepageCollectors site

VStarcam

 Retrieve Password
 Register
C16S-security-camera
12Next
Return to forum Add thread
!show!: 1905|Reply: 12

C7824WIP Problem offline and can't update

[Copy URL]

1

!threads!

0

Friends

0

Money

Newbie

Rank: 1

dougal Post time 2019-3-8 23:52:24 |Show all posts
Hello,

I have C7824WIP IP Camera with night vision. It was previously working fine for a long time but now it is getting offline and I have to take off the power and power it on again for it to become online again. It works then perfect but after some time becomes offline again, not always the same, sometimes 1 hour sometimes more even a day.

There is no problem with the internet the internet signal is very strong wifi and I have another Vstarcam IP camera further away from the router and it is without any problems.

I try reset the camera twice it did not fix it and it is not able to update from APP on the iPhone (latest version) it say "wait 90 seconds" and nothing happens.

Please lets fix it because very good products otherwise.

48

!threads!

0

Friends

0

Money

Super Moderator

Rank: 8Rank: 8

VS-support1 Post time 2019-3-18 17:36:30 |Show all posts
Dear Customer,
You are advised to use TF card to upgrade camera firmware, please send me the camera's current firmware version first,
or tell me the camera UID, I will send firmaref file to you and tell how to upgrade via TF card.
Reply

Use magic Report

0

!threads!

0

Friends

0

Money

Newbie

Rank: 1

suhedi Post time 2019-8-28 23:27:28 |Show all posts
Hi, I have same problem , my C7824WIP IP Camera keeps getting offline and not able to upgrade firmware

My current firmware version : 48.53.64.66

Could you please send me the firmware file and the instruction how to upgrade via TF card
Reply

Use magic Report

0

!threads!

0

Friends

0

Money

Newbie

Rank: 1

vivalaser Post time 2019-8-30 11:44:59 |Show all posts
NICE SHARING. THANKS VERY MUCH FOR YOU SHARE
The laser heats up the ink particles in your skin. which will cause blood vessel
Reply

Use magic Report

48

!threads!

0

Friends

0

Money

Super Moderator

Rank: 8Rank: 8

VS-support1 Post time 2019-9-2 11:34:07 |Show all posts
vivalaser replied at 2019-8-30 11:44
NICE SHARING. THANKS VERY MUCH FOR YOU SHARE

Dear Sir/Madam,
Thanks for your kindly reply, and any questions, contact me again.
Reply

Use magic Report

0

!threads!

0

Friends

0

Money

Newbie

Rank: 1

uayeezys Post time 2019-9-20 09:58:07 |Show all posts
it's great site, please keep your good work, i was fix the problem
The best place to buy High quality fake yeezys shoes, cheap yeezys sneakers whol
Reply

Use magic Report

48

!threads!

0

Friends

0

Money

Super Moderator

Rank: 8Rank: 8

VS-support1 Post time 2019-9-20 11:36:31 |Show all posts
uayeezys replied at 2019-9-20 09:58
it's great site, please keep your good work, i was fix the problem

Hi, Sir/Madam,
Any quesitons, please contact me again.
Reply

Use magic Report

0

!threads!

0

Friends

0

Money

Newbie

Rank: 1

JABKA2019 Post time 2019-12-31 22:28:04 |Show all posts
VS-support1 replied at 2019-3-18 17:36
Dear Customer,
You are advised to use TF card to upgrade camera firmware, please send me the camera ...

Hi, I have same problem , my C7824WIP IP Camera keeps getting offline and im not able too onlline her.the camera is new.what too do??
My current firmware version :48.53.75.125

Reply

Use magic Report

48

!threads!

0

Friends

0

Money

Super Moderator

Rank: 8Rank: 8

VS-support1 Post time 2020-1-3 16:54:14 |Show all posts
JABKA2019 replied at 2019-12-31 22:28
Hi, I have same problem , my C7824WIP IP Camera keeps getting offline and im not able too onlline  ...

Hi, Sir/Madam,
Now the firmware version is the latest version,  Offline problem is mostly caused by network problem.
if wifi connection, please reset camera , connect your phone to router wifi, and readd it to phone APP again.
if wired connetion with lan cable, you can restart your router or change router to test.
Reply

Use magic Report

1

!threads!

0

Friends

0

Money

Newbie

Rank: 1

mandy Post time 2020-2-19 22:52:59 |Show all posts
Dear sir

i have the same problem, there is a red dot next to “firmware”
i have upgraded it many time but the version is still not up-to-date
i have waited more than 90 seconds but not updated

my current firmware version:48.50.64.66
Reply

Use magic Report

12Next
Return to forum Add thread
You have to log in before you can reply Login | Register

网络摄像机|IP Camera|Network Camera|HD IP Camera|Eye4 Smart Cloud|NVR|VStarcam IP camera bbs    

GMT+8, 2020-5-25 22:44 , Processed in 0.055137 second(s), 28 queries .

Powered by Discuz! X2.5

© 2001-2012 Comsenz Inc.

Top