Set as homepageCollectors site

VStarcam

 Retrieve Password
 Register
C16S-security-camera
!show!: 1208|Reply: 5

Why my cameras C16S and C7824W - damages memory cards ?

[Copy URL]

1

!threads!

0

Friends

0

Money

Newbie

Rank: 1

dlmlmd Post time 2019-3-14 16:11:09 |Show all posts
Hello support person,
I have two cameras, C16s and c7824W. I bought it from September 2018 with two 16G memory cards sandisk. After a month of use, the C16s camera has a memory card error. My memory card cannot record files and cannot reformat with a computer. I have replaced two similar memory cards (100% new memory card) and have similar errors. (The memory card cannot be formatted successfully, but can still see the old video on the card - for example: day 02/12/2018 stops recording, after formatting with the camera, it still exists on the card).
C16s camera has a formatting error with two memory cards sandisk and one transend..
On February 5, my C7824W camera was similar, the card failed to record (February 10 review only until February 5 and cannot be reformatted with camera or computer).
Why are my cameras both so? I have broken three sandisk 16G memory cards (2 with C16s + 1 with C7824W) and 1 transend 8G card ...
All I said above are completely true.
Thanks!

48

!threads!

0

Friends

0

Money

Super Moderator

Rank: 8Rank: 8

VS-support1 Post time 2019-3-18 10:09:35 |Show all posts
Dear Customer,
in that case, i would suggest you to take out the SD card from the camera, and plug it to a SD card reader, format it to FAT32, then plug it to the cam and check if it works. Thanks!
Reply

Use magic Report

1

!threads!

0

Friends

0

Money

Newbie

Rank: 1

dlmlmd Post time 2019-3-25 10:56:21 |Show all posts
VS-support1 replied at 2019-3-18 10:09
Dear Customer,
in that case, i would suggest you to take out the SD card from the camera, and plug  ...

Thank you for support!
But SD card was die. i can't formart it with some software or diskpart...
i don't know why 03 my SD card is same problem. It free 200 to 300M and When camera restart, It records all 200 to 300M free and stop. And loop: after a few days: when camera restart it free 200M to 300M and record + stop ... same as it bad sector in HDD.
ALL my sd card is free ~ 100M to 200M and stop write as my say. that i say is true.
Thank you again!
Reply

Use magic Report

48

!threads!

0

Friends

0

Money

Super Moderator

Rank: 8Rank: 8

VS-support1 Post time 2019-3-25 15:53:23 |Show all posts
dlmlmd replied at 2019-3-25 10:56
Thank you for support!
But SD card was die. i can't formart it with some software or diskpart...
i ...

Dear Customer,
Thanks for your message, can you send me your camera UID and password,
I want to check the video clips saved in your camera SD card.
Reply

Use magic Report

1

!threads!

0

Friends

0

Money

Newbie

Rank: 1

dlmlmd Post time 2019-3-27 20:48:27 |Show all posts
VS-support1 replied at 2019-3-25 15:53
Dear Customer,
Thanks for your message, can you send me your camera UID and password,
I want to  ...

I send you photo and inbox you UID and Password
20190327_191317.jpg
Screenshot_2019-03-27-19-17-21.jpg
Screenshot_2019-03-27-19-15-17.jpg


I hope you don't make my camera damage because i'm from Vietnam and I cannot be warranty by the store if the device is broken due to things like self-upgrade frimware...
Reply

Use magic Report

48

!threads!

0

Friends

0

Money

Super Moderator

Rank: 8Rank: 8

VS-support1 Post time 2019-3-29 13:34:40 |Show all posts
dlmlmd replied at 2019-3-27 20:48
I send you photo and inbox you UID and Password

Dear Customer,
You are advised to unplug SD card, or change another SD card.
Reply

Use magic Report

You have to log in before you can reply Login | Register

网络摄像机|IP Camera|Network Camera|HD IP Camera|Eye4 Smart Cloud|NVR|VStarcam IP camera bbs    

GMT+8, 2020-8-10 12:34 , Processed in 0.056546 second(s), 31 queries .

Powered by Discuz! X2.5

© 2001-2012 Comsenz Inc.

Top