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Cloud storage

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tonyarnado Post time 2019-3-19 06:29:51 |Show all posts
How can I download a video from the cloud storage???

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VS-support1 Post time 2019-3-19 17:37:23 |Show all posts
Dear Customer,
Video clips saved in cloud service cann't support download.
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gabyyy Post time 2020-4-11 04:06:27 |Show all posts
where can I access the cloud online or otherwise since after having paid the inicial trial amount nothing changed?

cloud pay

cloud pay
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VS-support1 Post time 2020-4-14 22:18:18 |Show all posts
gabyyy replied at 2020-4-11 04:06
where can I access the cloud online or otherwise since after having paid the inicial trial amount no ...

Hi, Sir/Madam,
Please delete your current Eye4 APP, and download a new APP and install it to your phone.
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LOJA1 Post time 2023-1-28 00:35:22 |Show all posts
Hi sir / Madam,

I bought cloud storage for my camera 2 days ago for 1 month period, so yesterday stopped recording, how should I proceed with this? Since I already deleted the application and I try to enter them and says that I don't have an account registered.
Thanks,
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LOJA1 Post time 2023-1-28 00:42:43 |Show all posts
VS-support1 replied at 2019-3-19 17:37
Dear Customer,
Video clips saved in cloud service cann't support download.

Please explain to me, why should I pay for the recording if I can't see them.
Do I need anything else to download these videos?
two days were saved and yet in the cloud options, it says 7 days, 1 month, 6 months, and 1 year. Tell me please, what does this mean?

Besides, how do I log into my account again?

Many thanks for your help!
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