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C7824WIP Problem after Upgrade

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sigure Post time 2019-3-30 13:05:39 |Show all posts
Dear Sir/Madam,
I Have C7824WIP (VSTG133820TJFRW)  Ip Camera n success Upgrade firmware x.x.x.x to version 48.53.75.123, Infrared lights do not work, they turn on in the dark but do not turn off automatically, when the sun rises or there is a lot of light.

what can I do, they could send me the previous version of the firmware.

Thank you.

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VS-support1 Post time 2019-4-1 09:18:29 |Show all posts
Dear Mr/Ms,
Thanks for your message, please reset camera to factory settings, open IR night vision setting in phone APP.
In addition, the attachment is one old firmware file, please check it.

CH-sys-48.53.75.120.zip

1.21 MB, Downloads: 419

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