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cannot acces to account

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matiascd Post time 2019-6-22 06:42:13 |Show all posts
Hi,
we not log for a long while to the account.
we request to retrive the passwordn and was respond "e-mail not found"
we try to regoster again with the -mail, and the respond was : e-mail registered.
How can be fixed?

Thanks

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VS-support1 Post time 2019-6-24 11:28:38 |Show all posts
Dear Sir/Madam,
In that case, please register a new account. or change another email address to login.
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