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C16S-security-camera
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C7816 WIP not starting

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polesoft Post time 2019-7-13 09:49:01 |Show all posts
Hi,  when I plug my camera, both red lights stay turned on all the time.
Should I update the firmware by SD?

Can you provide the right version for UID VSTA-479875-NRDCN ?

Thanks

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VS-support1 Post time 2019-7-15 13:48:27 |Show all posts
Dear Sir/Madam,
The attachment is the firmware, please check it.

CH-sys-48.53.75.125.zip

957.05 KB, Downloads: 2117

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polesoft Post time 2019-7-15 21:55:17 |Show all posts
Hi, still the same.
I unzipped your file, format a micro sd card with FAT format, copied the BIN file into the card, put the card in the camera and plug it.
The camera just turned on both red lights.
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VS-support1 Post time 2019-7-16 09:47:35 |Show all posts
polesoft replied at 2019-7-15 21:55
Hi, still the same.
I unzipped your file, format a micro sd card with FAT format, copied the BIN fi ...

Hi, Sir/Madam,
It need to return to factory for flashing.
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