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Firmware upgrade failed - C7837WIP

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AngelG Post time 2019-8-31 00:35:02 |Show all posts
Hi!
I have a VSTARCAM C7837WIP with version 48.53.75.116
IP Camera Finder Smart Upgrade detect new version 48.53.75.125, but failed to upgrade to:

Snapshot

Snapshot


It had version48.53.75.115 and I upgrade manual to 48.53.75.116 with archive that I find in https://www.vstarcam.com/bbs/forum.php?mod=viewthread&tid=245446 without problems.

Why smart upgrade failed?

Can you send me or put here the firmware file version 43.53.75.125 for manual upgrade to this version?

Thank you.

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AngelG Post time 2019-8-31 01:11:51 |Show all posts
Hi again,
I have already managed to upgrade to version 48.53.75.125.
There was an error in the configuration of the gateway of the camera that had not been detected because it is only used on the LAN, and after solving it it has been updated correctly.
Thank you.
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VS-support1 Post time 2019-9-2 11:30:31 |Show all posts
AngelG replied at 2019-8-31 01:11
Hi again,
I have already managed to upgrade to version 48.53.75.125.
There was an error in the confi ...

Dear Sir/Madam,
Thanks for your kindly reply.
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