Cam says successfully connected but showing offline

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vtang Post time 2019-9-2 22:02:19 |Show all posts

G series bought in HK and the salesman told me I can use in Australia. Just tried to connect and it says successfully connected but it shows offline on the phone. I bought 3 of them. Please help. Thanks

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VS-support1 Post time 2019-9-3 17:42:14 |Show all posts

Dear Sir/Madam,
it mostly caused by network problem, please check the network connection situation of your wireless router.
then reset camera, and add it to phone APP again.

IP Camera Network Camera P2P IP Camera

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