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C16S regulary loosing connexion

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nko Post time 2019-9-13 18:36:06 |Show all posts
Hello all,

I have a problem with my C16S camera, it regulary loosing connexion from eye4 or viewer and needed to be AC unplugged to reconnect. This is a real problem.
i'd flash to the last firmware i found but nothing better.

here is infos of the camera:

  Version du Firmware          48.53.203.126
  Version interface web          CN203.1.1.10
  ID system                          VSTA717650ESTEZ
  Statut UPnP                          Pas de réponse

I really need a solution.


Here is part of the log with a deconnexion:

2019-09-13 11:38:17 PPPP_Listen out handle -3
2019-09-13 11:43:53 PPPP_Listen out handle -3
2019-09-13 11:49:28 PPPP_Listen out handle -3
2019-09-13 11:50:55 localhost msntp verify time ok
2019-09-13 11:50:55 localhost ntp ok
2019-09-13 11:55:07 PPPP_LoginStatus_Check end=0
2019-09-13 11:56:03 PPPP_LoginStatus_Check end=0

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VS-support1 Post time 2019-9-17 11:21:06 |Show all posts
Hi, Sir/Madam,
If connect with lan cable, please check the network led is on.  if wireless connection without lan cable, please intall anenna.
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