Set as homepageCollectors site

VStarcam

 Retrieve Password
 Register
C16S-security-camera
!show!: 1586|Reply: 3

DOORBELL D1 push service didnt work anymore

[Copy URL]

1

!threads!

0

Friends

0

Money

Newbie

Rank: 1

pachanen Post time 2019-9-16 21:24:52 |Show all posts

The push function has not worked for more than 2 weeks. I tried to make it back to the factory but the problem persists. Any suggestions?

48

!threads!

0

Friends

0

Money

Super Moderator

Rank: 8Rank: 8

VS-support1 Post time 2019-9-17 11:33:10 |Show all posts
Hi, Sir/Madam,
Firstly, please go to your phone settigns, open all notifications or permissions for Eye4.
Reply

Use magic Report

1

!threads!

0

Friends

0

Money

Newbie

Rank: 1

victordoc85 Post time 4 Day Before |Show all posts
to me too, it does not work the push service
Reply

Use magic Report

48

!threads!

0

Friends

0

Money

Super Moderator

Rank: 8Rank: 8

VS-support1 Post time 4 Day Before |Show all posts
victordoc85 replied at 2021-4-9 01:43
to me too, it does not work the push service

Dear customer ,
Please try the following methods:
1. Please uninstall the APP and install it from Google play or Apple store. 
2. Please exit your APP account and re-login. 
3. Please close the APP from the background of your phone and re-open it and test. 
4. Please open all permission for the APP Eye4 on the 'settings' tab of your phone. 
5. Please delete doorbell from eye4 app. 
6. Please unpower off the outdoor unit , remove battery from the indoor unit . then power on them  after 2 minutes . 
7. Please reset them again , then configure its network .  Check it if get  visitor image .    
Reply

Use magic Report

You have to log in before you can reply Login | Register

网络摄像机|IP Camera|Network Camera|HD IP Camera|Eye4 Smart Cloud|NVR|VStarcam IP camera bbs    

GMT+8, 2021-4-13 18:13 , Processed in 0.050780 second(s), 28 queries .

Powered by Discuz! X2.5

© 2001-2012 Comsenz Inc.

Top