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C7824WIP dead and failed after sdcard upgraded! help please

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blackerhot Post time 2019-11-4 21:57:11 |Show all posts
Edited by blackerhot at 2019-11-4 22:06 \n\ni have attached 1 picture.
i have used a finder ip camera and found the broken camera.
i have accessed into the ip that given with admin/888888 but it always told me it 's wrong id/pass.
the camera is dead no light no moving . only found by the ip finder with LAN.

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blackerhot Post time 2019-11-4 21:59:19 |Show all posts
Edited by blackerhot at 2019-11-4 22:29 \n\npress reset button > won't work
use eye4 apps > it cannot access camera with the 888888 password and cannot upgrade via apps

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VS-support1 Post time 2019-11-5 16:34:17 |Show all posts
blackerhot replied at 2019-11-4 21:59
Edited by blackerhot at 2019-11-4 22:29 \n\npress reset button > won't work
use eye4 apps > it cann ...

Hi, Sir/Madam,
The attachment is the latest frimware file, please unzip it before upgrading.

CH-sys-48.53.75.125.zip

957.05 KB, Downloads: 487

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blackerhot Post time 2019-11-6 02:47:33 |Show all posts
Edited by blackerhot at 2019-11-6 02:51 \n\n
VS-support1 replied at 2019-11-5 16:34
Hi, Sir/Madam,
The attachment is the latest frimware file, please unzip it before upgrading.


always fail!
Format sd card to FAT32 and put to camera and plug it.
nothing happends and stuck with the same .75.84

what can i do next ?
what is default password for login to .75.84 ?
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VS-support1 Post time 2019-11-7 20:35:39 |Show all posts
blackerhot replied at 2019-11-6 02:47
Edited by blackerhot at 2019-11-6 02:51 \n\n

always fail!

Hi, Sir/Madam,
in that case, need to contact the dealer, return your camera back to factory for flashing.
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blackerhot Post time 2019-11-8 03:36:27 |Show all posts
VS-support1 replied at 2019-11-7 20:35
Hi, Sir/Madam,
in that case, need to contact the dealer, return your camera back to factory for f ...

can i do it by myself ? just tell me the method .
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VS-support1 Post time 2019-11-11 22:20:00 |Show all posts
blackerhot replied at 2019-11-8 03:36
can i do it by myself ? just tell me the method .

Hi, Sir/Madam,
Our sales website is https://shop.vstarcam.com/
Choose the model you want to buy.
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