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!show!: 3567|Reply: 23

Update Firmware fail for model C46S

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ksr312 Post time 2019-11-19 13:05:14 |Show all posts
My new C46s can't update firmware and can't share wifi like SSID IPC-xxxxx. I've reset it many times. But my phone can't see the wifi of the C46s. What should I do? Thank you.
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ksr312 Post time 2019-11-19 13:10:11 |Show all posts
The camera current firmware 48.96.203.108
Please send me the link of the other firmware version. Thank you.
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VS-support1 Post time 2019-11-19 15:28:52 |Show all posts
ksr312 replied at 2019-11-19 13:10
The camera current firmware 48.96.203.108
Please send me the link of the other firmware version. Tha ...

Hi, Sir/Madam,
I have send the firmware zip file, please unzip it before ungrade.

CH-sys-48.74.203.96.zip

896.75 KB, Downloads: 1886

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ksr312 Post time 2019-11-19 20:30:10 |Show all posts
I have upgraded the firmware that you have sent. Thank you very much. I think the firmware you sent is wrong. My original firmware is 48.96.203.108, your firmware is 48.74.203.96. My camera is connected but it is not working properly, I cannot control the rotation of the camera with my finger, and I have reset the IP camera ,but still can't see the Wi-Fi hotspot SSID IPC-xxxxxx of IP camera.  I want direct connect mobile with share Wi-Fi hotspots of this camera. Please send me the link of the right firmware version. Thank you.
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VS-support1 Post time 2019-11-22 15:22:22 |Show all posts
ksr312 replied at 2019-11-19 20:30
I have upgraded the firmware that you have sent. Thank you very much. I think the firmware you sent  ...

Dear Sir/Madam,
I have send your the last firmware files. please unzip it first.

CH-sys-48.96.203.108.zip

1011.09 KB, Downloads: 1706

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ksr312 Post time 2019-11-23 16:24:17 |Show all posts
My camera has returned to normal use. But my phone still can't connect to the wifi hotspot of the camera. Thank you very much.
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VS-support1 Post time 2019-11-25 22:14:52 |Show all posts
Hi, Sir/Madam,
tell me your email address, I will send your the new firmware files and upgrade instruction files via email .
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ksr312 Post time 2019-11-27 13:24:47 |Show all posts
My email is "jalernporn@gmail.com". Thank you.
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kkc Post time 2019-11-27 22:17:59 |Show all posts
Hi Support,

I also have the same problem, C46S can not  be  direct connected via WIFI. I can see the camera's WIFI id.

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VS-support1 Post time 2019-12-2 14:12:12 |Show all posts
kkc replied at 2019-11-27 22:17
Hi Support,

I also have the same problem, C46S can not  be  direct connected via WIFI. I can see th ...

Hi, Sir/Madam,
First, plesae reset the C46s to factory settings, it will make a sound "wifi congiguration is waitting". and connect your phone to wifi router network,  
then open your phone APP to add C46S.  for more detailed steps about wifi connection, please visist the following website: https://www.vstarcam.com/support/67
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