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C16S-security-camera
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Author: ksr312

Update Firmware fail for model C46S

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VS-support1 Post time 2019-12-18 22:46:05 |Show all posts
kkc replied at 2019-12-18 04:08
Hi Support,
after reset the camera many time, I still can not see the wifi IPC-XXXX. this is the pro ...

Hi, Sir/Madam,
in that case,  tell me your camera UID , I will check it first.
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kkc Post time 2019-12-19 02:51:52 |Show all posts
VSTG-681172-SPYKB
VSTG-681136-FZWDZ
VSTG-681130-BBETL
and another one I already install using cable.
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VS-support1 Post time 2019-12-20 14:37:37 |Show all posts
kkc replied at 2019-12-19 02:51
VSTG-681172-SPYKB
VSTG-681136-FZWDZ
VSTG-681130-BBETL

Hi, Sir/Madam,
I have checked all cameras, So now the solution as follows:
1. connect camera to router's lan port with an ethernet cable directly.
2. unistall your phone APP, and then reinstall a new one at website: https://www.vstarcam.com/software-download
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