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C7837WIP help

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champikasam Post time 2019-12-13 04:09:44 |Show all posts
I recently bought a C7837WIP. Having a couple of issues with it:

1) it does not return to last ptz position after a power failure. It goes back to default position. Is it possible to set it to go back to the same position when power comes back?

2) Are all 3 video streams accessible over onvif? My DVR connects to the camera using onvif, but only streams 720p. Bitrate is too much for my network since i have other cameras as well. Is it possible to use low resolution in onvif?

Thanks!

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VS-support1 Post time 2019-12-14 13:56:26 |Show all posts
Hi, Sir/Madam,

1. Camera will restart after power on every time, So please must keep it power on all the time.
2. the camera support ONVIF , C7837WIP's  main stream is 720P.



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