Eye4 Can't view 4 Channel

I had buy C61S and install Eye4 on computer but I can't  Veiw 4 Channel

And
I must to used View C61S by Internet Explorer I can't view?  ...

Please you help me to check this problem

Thank you

Hi, Sir/Madam，
The C61S is 360° degree panorama camera.
please use phone APP to add camera.

Yes I see my app can view 4 channel
But I must to program for windows
Please you help me to check this case

hect replied at 2020-1-4 12:46
Yes I see my app can view 4 channel
But I must to program for windows
Please you help me to check t ...

Hi， Sir/Madam,
Sorry to tell you. we don't prepare to fixed this year, we will fixed it in the next year.

I have the same situation as above. I'm afraid you guys have corrected it, but the error still occurs. Hope to fix it soon.