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the Eye4 IP camera warning incorrect pass word

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theerasak Post time 2019-12-26 10:24:52 |Show all posts
hi dear sir i have problem about Eye4 it show message "The password of the IP camera is incorrect."  on the
bottom of Eye4
screen windows, please introduction me  solve this broblem.
thank you so much

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VS-support1 Post time 2019-12-28 21:09:27 |Show all posts
Hi, Sir/Madam,
please delete camera from APP, reset it and readd it to phone APP again.
the camera password will return to 888888 after reset.
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gbrossi Post time 2020-7-12 07:23:30 |Show all posts
I solved this problem on windows app with these steps, copy the UID of the camera on the camera options, remove the camera from the app, add new camera, insert the copied UID (don't click FIND) and insert the camera password....click OK.
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VS-support1 Post time 2020-7-15 16:21:29 |Show all posts
gbrossi replied at 2020-7-12 07:23
I solved this problem on windows app with these steps, copy the UID of the camera on the camera opti ...

Hi, Sir/Madam,
Thanks for your kindly reply.
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